Introduction 

As the e-commerce and digital payment sectors experience robust growth in Vietnam, user identity verification has become a mandatory requirement to prevent fraud and protect digital assets. With millions of daily transactions, ShopeePay, developed by Shopee, one of Vietnam's most popular e-wallets, must ensure its system is sufficiently secure and compliant with current legal regulations. 

To address this challenge, after considering various partners providing digital authentication solutions in Vietnam, ShopeePay confidently selected FPT.IDCheck - a chip-embedded citizen ID card authentication solution from FPT eID, which optimizes user experience while ensuring absolute security protection. 

Challenges 

ShopeePay faced two critical challenges: 

Confronting these major issues, without an automated, accurate authentication solution delivering high efficiency, ShopeePay would face limitations in expanding its digital financial ecosystem safely and in compliance with legal requirements. 

Solution: Integration of FPT.IDCheck into ShopeePay 

To resolve these issues, ShopeePay integrated FPT.IDCheck - a chip-embedded citizen ID card authentication solution directly into the ShopeePay application. 

The operational process of FPT.IDCheck in the ShopeePay application: 

This solution not only helps ShopeePay control accounts more effectively but also enhances user experience through a rapid, accurate user verification process. 

Results: Safer and More Convenient Payments on ShopeePay 

The implementation of FPT.IDCheck has helped ShopeePay achieve several important benefits: 

Conclusion 

With the support of FPT.IDCheck, ShopeePay has not only improved customer identity verification efficiency but also built user confidence when conducting electronic transactions. This is considered an important step in helping ShopeePay shape the future of secure, convenient, and sustainable digital finance in Vietnam.